Performance, Precision, Partnership

Administration / Reception Support Assistant - Burgess Hill

Administration Support

Description: HPC Compressed Air Systems require a full time Administration / Reception Support Assistant to join our busy Burgess Hill based team.

Key responsibilities:

  • Provide departmental administrative support
  • Book travel & accommodation
  • Manage customer returns
  • Manage data information relating to finance and customers
  • Maintain customer complaints database
  • Send out customer service questionnaires to customers and also compile data for sub contract questionnaires
  • Record all sales leads, and provide monthly progress report
  • Manage the training database
  • Manage attendance register
  • Provide departmental admin support
  • Knowledge of Microsoft Outlook, Word, Excel
  • Provide reception cover as and when required (sometimes at short notice) including daily tea break and lunchtime cover, holidays and absences

Reception Duties and Responsibilities Include:

  • Provision of a warm, courteous and prompt welcome on arrival for all visitors
  • Prompt and efficient handling of all incoming telephone calls / enquiries
  • Communication of visitor arrivals to the relevant people
  • Handling of visitor queries and the provision of relevant information
  • Ensuring that waiting visitors are kept informed of any delays

Good communication and organisation skills, a friendly phone manner and proven experience in a similar role is desirable.

HPC is offering a competitive salary with company benefits including, a contribution pension scheme, private healthcare (after a qualifying period), 25 days holiday (in addition to Bank Holidays) and company sick pay.

If you are interested in the position and have the required skills and necessary experience, please send your application by email to Catherine Delahunty, Personnel Administrator at


Location: HPC Compressed Air Systems - Burgess Hill

Department: Administration Support

Responsible To: Operations Manager

HPC Contact Name: Catherine Delahunty

Contact email:

Posted: 1st August 2019

Deadline: Open